Most businesses are battling to keep track of clients, appointments and quotes keep falling through the cracks, with VtigerCRM you can track and manage your Sales and Marketing processes more effectivley.
By Improving Customer Service through CRM you can retain customers and customer loyalty
Storing data Centrally
Create a company wide user network.
The entire Organisation would use one standard, centralised CRM solution giving all employees a birds eye view of the entire process resulting in structured, automatedprocess throughout the entire organisation.
Customer Records
Provide all the information.
Customer records are the foundation of professional customer care, they provide you with a 360 degreeview of your customers information such as appointments, tasks, telephone notes, correspondence, sales opportunities, projects and orders.
Efficient and motivated Employees
Provide the best service.
Acceptance among employees and consistent focus on customer careare the key to the successful deployment of a CRM system, those using a well implemented CRM system make informed decisions and delegate tasks more efficiently